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Have a question, suggestion, or need help? We're here to assist you. Our team is passionate about helping you get the most out of our image processing tools.

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Frequently Asked Questions

Quick answers to common questions

Support & Help

How quickly do you respond to support requests?

We typically respond to email inquiries within 2-4 hours during business hours. Live chat provides instant support 24/7, and urgent issues are prioritized.

What information should I include in my support request?

Please include your browser type and version, the specific tool you're using, a detailed description of the issue, and any error messages you're seeing. Screenshots are very helpful!

Technical Issues

What should I do if a tool isn't working properly?

First, try refreshing the page and clearing your browser cache. If the issue persists, contact us with details about your browser, the specific tool, and what you were trying to do.

Are there any browser compatibility issues?

Our tools work best in modern browsers like Chrome, Firefox, Safari, and Edge. Some features may not work in older browsers or Internet Explorer.

Business Inquiries

Do you offer enterprise or bulk processing solutions?

Yes! We have enterprise solutions for businesses with high-volume processing needs. Contact our business team at business@imagetools.com for custom pricing and features.

Can I integrate your tools into my application?

We're developing an API for developers. If you're interested in integration opportunities, please reach out to discuss your specific needs and timeline.