Your privacy is important to us. This policy explains how FileZen collects, uses, and protects your information when you use our services.
FileZen ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our file conversion services.
We may collect the following information that you voluntarily provide:
When you visit our website, we may automatically collect:
We use the collected information for the following purposes:
To process and convert your files according to your specifications
To analyze usage patterns and improve our services
To protect against fraud, abuse, and security threats
To respond to your inquiries and provide customer support
We implement industry-standard security measures to protect your information and files:
All data transmission is encrypted using industry-standard SSL/TLS protocols
Files are processed on secure servers with restricted access
All files are automatically deleted from our servers within 24 hours
We may use third-party services to enhance our platform:
These services have their own privacy policies, and we ensure they meet our privacy standards before integration.
You have the following rights regarding your personal information:
Request information about what personal data we have about you
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data (subject to legal requirements)
Object to processing of your personal data in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
We recommend reviewing this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our data practices, please contact us: